Service Technician II (On-Site)

Job Description

The Service Technician II plays a crucial role in the installation, maintenance, and troubleshooting of security systems, ensuring the highest level of functionality and customer satisfaction within the Field Operations Department.

Qualifications

• Minimum high school degree/GED required.
• Minimum of 5+ years of experience in the installation and maintenance of security systems.
• With experience with projects 100K min.
• Product-specific certifications helpful; industry-specific certifications desired; must have or be able to obtain applicable state and/or local required industry licenses as required by state law.
• Valid driver’s license with a clean driving record.
• Frequent lifting, pushing, or pulling up to 25 pounds and occasional lifting, pushing or pulling up to 100 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Must have basic construction with some level of electrical or a low voltage background.
• Intimate knowledge of field hardware.
• Ability to read and understand design drawings, PWS, requirements docs, and typical.
• Understand Life Safety and building codes.
• Ability to discern need for escalated support and communicate need for help.
• Able to work with minimal supervision.

Requirements

• United States Citizenship
• Active Driver’s License
• Experienced in Lenel S2, Software House CCure 9000, Gallagher
• Certifications: Lenel S2, Software House CCure 9000
• 25% travel
• The job may require lifting objects weighing up to 50 pounds and climbing a ladder.

Company Benefits And Perks

• Company Holidays and Paid Time Off
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan
• Corporate Social Responsibility Day
• and much more...