Service Technician I

About the role

The Service Technician I (STI) operates on-site to perform fundamental preventive maintenance and minor repairs on NCS car wash equipment and accessories.

Responsibilities

• Perform basic service work on vehicle wash equipment and accessories, including fundamental troubleshooting of electrical, electronic, and mechanical problems to identify needed corrective action.
• Aid in replacing, repairing, or adjusting parts and systems as necessary.
• Inspect, calibrate, and check chemicals under supervision.
• Run equipment through "cycles" to ensure basic system functioning.
• Inspect equipment to ensure proper function.
• Provide basic information to customers regarding proper operation and general maintenance of equipment.
• Keep Direct Manager or Supervisor informed of all problems or difficulties.
• Maintain up-to-date knowledge of equipment changes or modifications through training seminars, maintenance manuals, and service bulletins.
• Complete work orders, expense reports, and daily/weekly time logs accurately.
• Comply with all service policies and procedures.

Additional Job Duties And Responsibilities

• Aid in advising customers of necessary service work and basic recommendations regarding replacement of worn or damaged parts.
• Develop and maintain good rapport with customers, striving to provide positive service.
• Deliver parts or supplies to customers when needed.
• Aid in maintaining proper inventory of parts on service vehicles.
• Comply with all applicable OSHA, EPA, local regulatory laws, and company safety policies.

Qualifications

High school diploma or equivalent. Previous experience in a similar position preferred. Must be able to lift up to 50 lbs. and stand for extended periods. Valid driver’s license and reliable transportation are required.

Skills

• Strong attention to detail.
• Ability to troubleshoot and resolve technical issues.
• Good communication and customer service skills.
• Basic computer skills (Microsoft Office).

Benefits

Competitive wages, health coverage, a matching retirement plan, and paid time off.

Pay

Salary range: $18.00 - $22.00 per hour.

Schedule

Full-time position with flexible hours to accommodate shifts and weekends.