Service Technician HVAC-R

About the role

Benedict Sales & Service is a leading commercial mechanical contractor with operations in central and northern Wisconsin and eastern Minnesota. Founded in 1938, we are family-owned and committed to connecting business to family.

Responsibilities

• Troubleshoots, repairs, and makes modifications to commercial mechanical equipment.
• Reads and understands technical drawings to repair/maintain equipment.
• Troubleshoots complex problems with equipment where the repair is not immediately visible or obvious.
• Maintains inventory of replacement parts and orders replacements.
• Utilizes a computerized management system to accurately record work progress and history.
• Provides department support through collecting payment for necessary customers prior to service being performed and directing payments to appropriate personnel in a timely manner for processing.
• Sets and achieves individual goals and supports department goals by contributing to a team environment.
• Safely operates and maintains a company vehicle, tools, and equipment.
• Demonstrates effective communication, assertiveness, versatility, and follow-through in responding to customer needs.
• Demonstrates professionalism, timeliness, accuracy, and projects a positive company image in all assigned duties.
• Complies with all company and industry safety standards.

Requirements

• High school diploma or equivalent required.
• Vocational/technical school training or apprenticeship preferred.
• Minimum one year of related refrigeration/HVAC experience required, two-years preferred.
• EPA Universal Certification required.
• Valid class D driver’s license and commercial insurability required.
• Federal Medical Card to transport large commercial trailers a plus.

Skills/Abilities

• Excellent problem-solving, mechanical, and analytical skills.
• Knowledge and understanding of commercial refrigeration/HVAC equipment.
• Ability to perform effectively in a high-stress, fast-paced environment.
• Ability to plan, organize, and prioritize work tasks.
• Ability to use power and hand tools.
• Ability to use thermometers, pressure gauges, and other testing devices.
• Ability to run copper piping and PVC.
• Ability to read and interpret operation and repair manuals, schematics and mechanical blueprints.
• Ability to follow instructions and meet deadlines.
• Basic computer skills and ability to learn computer programs.
• Ability to travel between job sites and work locations 100% of the time.
• Ability to work a non-standard schedule including emergency on-call, nights, weekends, and holidays.

Benefits

Competitive compensation based on experience
Medical, dental, vision and supplemental insurance offerings
HSA (Health Savings Account)
Dependent Care & Health Care FSA (Flexible Spending Account)
401K with employer match
Bonus potential
Year-round work
Paid Time Off
Weekly paycheck
Company swag and uniform programs
Educational assistance
Employee support services
Company provided cell phone for qualifying positions
Company provided vehicle for qualifying positions
Latitude to determine parts stocking for technician assigned service vehicles
Electronic work orders/time entry system
Experienced technician support team
Continuous training & development
Advancement opportunities and more!

What We Offer

• Competitive compensation based on experience.
• Medical, dental, vision and supplemental insurance offerings.
• HSA (Health Savings Account).
• Dependent Care & Health Care FSA (Flexible Spending Account).
• 401K with employer match.
• Bonus potential.
• Year-round work.
• Paid Time Off.
• Weekly paycheck.
• Company swag and uniform programs.
• Educational assistance.
• Employee support services.
• Company provided cell phone for qualifying positions.
• Company provided vehicle for qualifying positions.
• Latitude to determine parts stocking for technician assigned service vehicles.
• Electronic work orders/time entry system.
• Experienced technician support team.
• Continuous training & development.
• Advancement opportunities and more!