Service Technician - Fire II

Role And Responsibilities

• Perform routine inspections, testing, servicing, installation, and preventative maintenance of life safety (fire detection, security, CCTV, & monitoring) product lines.
• Troubleshoot system problems and resolve them via physical equipment installation or software changes.
• Follow and maintain a highly structured inspection schedule.
• Input, retrieve, and archive inspection documentation program via the laptop computer.
• Maintain customer satisfaction for continual company growth.
• Complete assigned tasks on time with little supervision.
• Support emergency service call-outs on a rotational basis.
• Other such duties and responsibilities as assigned by the Company from time to time.

Qualifications And Requirements

• Two years of experience in commercial/industrial fire alarm systems.
• Experience with Microsoft Excel and Word documents as they relate to inspection reporting.
• Experience in reading and interpreting blueprints, diagrams, and specifications.
• Ability to read and interpret technical and parts manuals to diagnose and repair equipment.
• Able to follow verbal and written instructions.
• Willing to travel within NC/SC for day trips and work extended hours as needed.
• Possess or obtain knowledge of NFPA, State, and local fire codes and become NICET certified.
• Knowledge of computer networking, IP addressing, and connectivity.
• Understanding of low voltage electrical, including troubleshooting skills and instruments.
• Knowledge of or desire to learn security systems and CCTV.
• Able to abide by basic safe work practices.

Physical Demands

• Occasional sitting, frequent stooping, crouching, kneeling, balancing and climbing.
• Constant standing, walking, reaching and gripping.
• Vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
• Must be able to talk and hear.
• Occasional lifting up to 50 lbs. (maximum solo lift) and constant lifting to 25 lbs., placing this position in the very heavy physical demand classification (PDC).

Material Handling

• Frequent lifting up to 50 lbs. and constant lifting up to 25 lbs., placing this position in the very heavy physical demand classification (PDC).

Work Environment

• Exposure to weather, extreme heat or cold, high noise intensity level, atmospheric conditions, exposure to toxic or caustic chemicals, wet and/or humid, vibration, proximity to moving mechanical parts, working high exposure places.