Service Technician - Commercial Site Team

Responsibilities

• Responsible for the maintenance of humanoid robots and necessary site infrastructure at commercial or residential locations.
• Perform routine maintenance and inspections of the humanoid robot fleet.
• Proficient in troubleshooting mechanical, electrical and software-based issues.
• Work closely with engineering, build, validation and fabrication teams to resolve issues quickly.
• Verify use-case stability on-site and provide direct, actionable feedback to the Development teams to drive product improvements.
• Maintain detailed and accurate records of all maintenance and repairs.
• Develop tools and document diagnostic procedures for process improvement.
• Able to follow assembly documentation.
• Able to work under short timelines when needed.
• Experience in customer-facing positions.

Requirements

• 3+ years experience working with complex systems.
• Familiarity with computer based tools such as but not limited to CMD prompt, Google Suite, in house development GUI’s.
• Familiarity with electrical hardware based diagnostic tools such as but not limited to Scope, Digital MultiMeter, Current Probes.
• Familiarity with torque tools and mechanical assembly.
• Ability to read PCB and Harness schematics.
• Full system architecture diagnostic experience and organized diagnostic processes.
• Ability to remove and replace mechanical components up to 50lbs.
• Great attitude and excited to face challenges.
• Valid drivers license and clean driving record.

Bonus Qualifications

• Catia or CAD based program experience.
• Fabrication experience.
• PCB Rework experience.
• DAQ system implementation experience.
• Small brushless motor experience.
• Harmonic drive, clutches, torque/force sensor knowledge.
• Robotics experience.
• Experience using Jira, Confluence, Slack.
• IPC 610, 620 or J-Std-001