Service-Technician (Class: A)

Ascendance Truck Centers is one of the region's premier commercial truck sales and leasing dealerships. Our team enjoys a fantastic culture and opportunities for advancement, focused on helping you grow both personally and professionally. We're interested in helping you establish and build a long-term career with us.

About the role

We're looking for an experienced, full-time Service Technician responsible for providing service to our customers while maintaining exceptional customer service. Duties include cleaning, maintenance, visual inspection, removal of parts and attachments, installation with proper manuals, report writing, disassembly, assembly, parts reuse evaluation, and reconditioning.

Responsibilities

• Provide technical service to vehicles and equipment
• Read job order, observe and listen to vehicle in operation to determine malfunction and plan work procedures
• Follow checklists to ensure all critical parts are examined
• Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed
• Test-drive vehicles to ensure they run smoothly
• Tag all warranty parts and returns to warranty clerk
• Attend training classes and keep abreast of factory technical bulletins
• Develop and maintain positive relationships with customers to increase overall customer satisfaction

Requirements

• 5+ years of fleet or dealership experience
• High school diploma or equivalent is required
• ASE certification preferred
• CDL preferred

Benefits

• Health, dental, and vision insurance
• Health Savings Account
• Life, accident, and disability insurance
• 401(k) with company match
• Paid time off
• Paid training
• Great culture and team environment
• Long-term career opportunities