Service Technician

Responsibilities

• Install and configure IP cameras, NVRs/servers, and associated networking hardware.
• Troubleshoot and repair hardware, software, electrical, and mechanical issues on-site, including camera positioning systems, mounts, and enclosures.
• Perform firmware updates and recommend system upgrades.
• Configure IP addresses, VLANs, and ensure proper network integration.
• Carry out preventive maintenance, including inspection and adjustment of both electronic components and mechanical assemblies.
• Maintain accurate records of installation, maintenance, and cabling.

Requirements

• High School Diploma or equivalent; an associate degree in electronics is preferred.
• BICSI installer certifications (1 or 2) or manufacturer certifications (Axis, Milestone) are highly desired.
• Deep understanding of IP video, CCTV, networking protocols (TCP/IP), and VMS software (e.g., Milestone, Axis, Hikvision), along with basic mechanical knowledge for installing, adjusting, and repairing physical system components.
• Independent Problem-Solving: Ability to resolve complex technical issues without supervision.
• Communication: Interfacing with clients to provide training on system usage.
• Attention to Detail: Meticulous approach to recording and reporting surveillance malfunctions.

Qualifications

• 3+ years in low-voltage wiring and surveillance systems installation.

Skills

• Strong networking skills.
• Handle complex troubleshooting.
• Manage VMS software.
• Work independently to ensure system reliability and security compliance.
• Solid foundation in basic mechanical systems to support the installation, adjustment, and repair of physical equipment and mounting hardware.

Benefits

Benefits include best-in-class health and financial plans, employee discount program, career development opportunities, and additional vacation buy-up program. Additionally, there is paid parental leave, a United Compassion Fund, and early wage access through Payactiv. United Rentals, Inc. is an equal opportunity employer and offers a welcoming culture for veterans and their families.