Service Technician
About the role
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
Job Location
Trek Store North Raleigh
Summary
Job Description: As a Trek Service Technician, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes, and you’ll be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly.
Responsibilities
- Troubleshoot repairs and service all kinds of bikes
- Build relationships with bike owners
- Handle brand new models before they hit the sales floor
- Care for bikes so their owners love riding them
Requirements
- Self-motivation
- A positive, team-focused mentality
- A willingness to learn
- A real motivation to build skills as a technician
Qualifications
- Fantastic hospitality—warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
- Top-notch communication skills
- Impressive attention to detail and a love for tinkering ‘til you figure it out
- Eagerness to learn the ins and outs of servicing bicycles
- A desire to continually learn proper service methods and new technologies
Skills
- Self-motivation
- Positive, team-focused mentality
- Willingness to learn
- Motivation to build skills as a technician
Benefits
- Flexible and fun company culture
- Competitive health care PPO & HDHP medical plan options, Dental insurance, Vision insurance
- Flexible Spending Accounts (FSA)
- Free life insurance & optional term life insurance
- Competitive vacation package
- 401(k) with match and Employee Stock Ownership Plans (ESOP)
- 12 weeks of maternity leave with 100% pay
- Paid company holidays
- Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
- Employee discounts on all product
- Deep partner retail discounts
Pay
Not specified
Schedule
Not specified