Service Technician

About the role

SteelHead Management is a private, locally based Property Management group specializing in class-A assets in urban environments. Our team is dedicated to providing an environment that embraces innovation, open communication, collaboration, shared values, and team work. We are seeking a highly motivated and enthusiastic individual to serve as Service Technician for a rapidly growing and dynamic property management organization. The Service Technician is responsible for general maintenance to include performing repairs, troubleshooting, apartment turnover, and performing preventative maintenance. This is a full-time position. This is an outstanding career opportunity for an experienced professional to be part of an exciting team. This position will report to the Service Manager.

Responsibilities

• Work with the Service Manager to ensure maintenance functions are performed properly and promptly.
• Ensure effective and timely follow up with residents, vendors and property management team on all maintenance services provided.
• Respond to all on-call emergencies in a timely manner.
• Complete and follow up on all open unresolved tickets.
• Use of general maintenance equipment including but not limited to: hand tools, ladders, landscaping equipment and required safety equipment; all equipment must be used safely.
• Inspect grounds, buildings, and other community features daily to identify required maintenance tasks, minimize liability concerns and ensure excellent curb appeal at all times.
• Participate in company training classes and meetings.
• Follow policies relating to but not limited to fair housing, OSHA, pool and safety standards set by the company.
• Other tasks or duties as assigned.

Qualifications

• Minimum of 2 years experience in apartment maintenance including basic electrical & plumbing diagnostics/repair.
• Be a team player in an atmosphere of mutual respect.
• Must have painting and drywall repair experience.
• Have a positive attitude & effective communication skills.
• Enjoy helping people.
• Have basic tools for the trade.
• Provide a valid driver license, and have reliable transportation.
• Have the flexibility to occasionally respond to 'off-hour' emergency situations and resident concerns.
• HVAC certification preferred (CFC Universal).