Service Technician

About the role

Sir Grout is a leading provider of tile and grout restoration services, committed to revitalizing surfaces and transforming spaces. As we continue to grow, we are seeking a skilled Tile and Grout Restoration Technician to join our team. If you have a passion for precision, an eye for detail, and experience in tile and grout restoration, we want you to be part of our journey.

Key Responsibilities

• Tile and Grout Cleaning: Utilize specialized cleaning equipment and solutions to clean and restore tile and grout surfaces.
• Grout Color Sealing: Apply color sealing to grout lines, ensuring a fresh and uniform appearance while providing protection against stains.
• Tile and Grout Repair: Conduct minor repairs to cracked or damaged tiles and grout, restoring surfaces to their original condition.
• Caulking: Remove and re-caulk using various products including silicone and 2 part epoxy caulking materials.
• Surface Inspection: Assess the condition of tiled surfaces and provide recommendations for restoration or maintenance.
• Customer Interaction: Interact with clients in a professional and courteous manner, addressing any questions or concerns and ensuring satisfaction with the restoration process.
• Equipment Maintenance: Properly maintain and care for cleaning equipment to ensure optimal performance and safety.
• Safe Driving Record: Operate and maintain company vehicles in a safe and professional manner.

Requirements

• Previous Tile and Grout Restoration Experience: Proven experience in tile and grout cleaning, sealing, and repair techniques.
• Ability to Install Caulk: Proven experience in caulking around showers, tubs and kitchen backsplashes.
• Attention to Detail: A keen eye for detail and precision to deliver impeccable results and exceed client expectations.
• Customer-Focused: A customer-centric approach with excellent communication and interpersonal skills.
• Problem-Solving Skills: Ability to identify and address challenges in the restoration process.
• Good Driving Record: Our technicians drive company owned vans to and from our job sites.