Service Technician

About the role

This propane service technician role involves safely delivering propane to residential and commercial customers while maintaining high standards of professionalism. The technician installs, sets, inspects, maintains, troubleshoots, repairs, and removes propane tanks, cylinders, regulators, piping, and related propane equipment. They also diagnose and repair propane appliances and equipment, including water heaters, furnaces, fireplaces, cooktops, dryers, generators, pool heaters, and other propane-fueled equipment. The technician ensures compliance with all federal, state, and local regulations governing the storage, installation, delivery, and use of propane products.

Responsibilities

• Install, set, inspect, maintain, troubleshoot, repair, and remove propane tanks, cylinders, regulators, piping, and related propane equipment.
• Install underground and above-ground propane service lines to residential, commercial, agricultural, and industrial customers in accordance with NFPA 54, NFPA 58, DOT, state, and local regulations.
• Perform gas leak tests, pressure tests, gas system checks, and safety inspections before placing propane systems into service.
• Diagnose and repair propane appliances and equipment, including water heaters, furnaces, fireplaces, cooktops, dryers, generators, pool heaters, and other propane-fueled equipment.
• Install, replace, adjust, and convert propane appliances and regulators as required.
• Perform preventative maintenance and scheduled inspections on customer propane systems.
• Ensure all installations and repairs meet company quality standards and applicable federal, state, and local codes.
• Respond to emergency service calls involving gas leaks, no-gas conditions, equipment failures, and other customer emergencies while following established safety procedures.
• Safely operate vehicles, cranes, compressors, trenching equipment, power tools, and other equipment required to perform service work.
• Complete required vehicle inspections, including daily pre-trip and post-trip inspections, and report mechanical issues promptly.
• Maintain company vehicles, tools, testing equipment, and inventory in a clean, organized, and serviceable condition.
• Accurately complete electronic work orders, installation records, leak check documentation, compliance forms, and customer service reports using company technology.
• Educate customers on safe propane usage, appliance operation, emergency procedures, and system maintenance.
• Maintain professional and courteous communication while delivering exceptional customer service.
• Follow all company safety policies, OSHA requirements, DOT regulations, and applicable industry standards.
• Participate in after-hours emergency response and rotating on-call schedules as required.
• Communicate safety concerns, customer issues, equipment deficiencies, and operational concerns promptly to management.
• Safely lift, carry, push, pull, and maneuver propane equipment, cylinders, tools, and materials weighing up to 75 pounds, with occasional team lifting for heavier items.

Requirements

• High school diploma or GED preferred.
• Minimum one (1) year of propane service, HVAC, plumbing, mechanical, utility, or related field experience preferred.
• Valid driver's license with an acceptable driving record. Class B Commercial Driver's License (CDL) with Tanker Endorsement or the ability to obtain within company-established timeframes.
• Hazmat Endorsement or ability to obtain within company-established timeframes.
• Ability to obtain and maintain a DOT Medical Examiner's Certificate.
• Ability to pass all DOT drug and alcohol testing requirements.
• Ability to read, write, speak, and understand English sufficiently to perform job duties safely.
• Knowledge of NFPA 54 and NFPA 58 standards is preferred.
• Knowledge of DOT and OSHA regulations applicable to propane operations.
• Strong diagnostic and troubleshooting skills.
• Ability to prioritize work and manage multiple service calls efficiently.
• Ability to communicate effectively with customers, coworkers, dispatchers, and supervisors.
• Dependable, self-motivated, and team-oriented.
• Demonstrates professionalism, integrity, and a positive attitude.

Qualifications

Basic qualifications required:

• High school diploma or GED preferred.
• Minimum one (1) year of propane service, HVAC, plumbing, mechanical, utility, or related field experience preferred.
• Valid driver's license with an acceptable driving record. Class B Commercial Driver's License (CDL) with Tanker Endorsement or the ability to obtain within company-established timeframes.
• Hazmat Endorsement or ability to obtain within company-established timeframes.
• Ability to obtain and maintain a DOT Medical Examiner's Certificate.
• Ability to pass all DOT drug and alcohol testing requirements.
• Ability to read, write, speak, and understand English sufficiently to perform job duties safely.
• Knowledge of NFPA 54 and NFPA 58 standards is preferred.
• Knowledge of DOT and OSHA regulations applicable to propane operations.
• Strong diagnostic and troubleshooting skills.
• Ability to prioritize work and manage multiple service calls efficiently.
• Ability to communicate effectively with customers, coworkers, dispatchers, and supervisors.
• Dependable, self-motivated, and team-oriented.
• Demonstrates professionalism, integrity, and a positive attitude.

Skills

• Strong commitment to safety and regulatory compliance.
• Knowledge of NFPA 54 and NFPA 58 standards is preferred.
• Knowledge of DOT and OSHA regulations applicable to propane operations.
• Strong diagnostic and troubleshooting skills.
• Ability to prioritize work and manage multiple service calls efficiently.
• Ability to communicate effectively with customers, coworkers, dispatchers, and supervisors.

Benefits

• Includes medical, vision, dental insurances, amongst others.
• Life Insurance: Financial protection for you and your family.
• Community Volunteering Day: A paid day off to give back to the community and make a difference.
• Paid Time Off: Generous PTO and company holidays to relax, recharge, and spend time with loved ones.
• Retail Savings Plan: Employer contributions to help you save for the future.

Pay

Compensation is commensurate with experience.

Schedule

The schedule is flexible and may vary based on business needs.