Service Technician

About the role

We're seeking a Service Technician to join our team at a 126-unit apartment community. If you enjoy solving problems, delivering exceptional service, and taking ownership of your work, this is an opportunity to make a meaningful impact every day.

In this role, you'll help maintain a community where residents feel valued, comfortable, and proud to call home while working alongside a team that supports growth, collaboration, and innovation. We're looking for a versatile maintenance professional who approaches challenges with resourcefulness, takes pride in delivering quality workmanship, and understands the importance of treating residents and coworkers with respect.

Responsibilities

• Diagnose and complete service requests involving HVAC, plumbing, electrical, appliances, carpentry, and general maintenance repairs
• Perform preventative maintenance to preserve community assets and minimize future repairs
• Prepare apartment homes for new residents and help maintain the overall appearance of the community
• Ensure all interior and exterior areas meet company standards, compliance requirements, and applicable regulations
• Respond to resident service requests with urgency, professionalism, and a customer-first mindset
• Build positive relationships with residents and teammates through clear communication and follow-through
• Utilize technology to efficiently manage work orders, maintenance requests, and daily responsibilities

Requirements

• Active, valid driver's license and personal vehicle
• Computer and smartphone proficiency for work order management
• Ability to occasionally support nearby communities as business needs require
• One year of related experience or an equivalent combination of education and experience

Benefits

• Up to 50% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 quarterly
• On-Call Appreciation: $15/day for holding the on-call phone
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 holidays per year and sick leave

Pay

Base Pay: $20.00 - $21.00 per hour

Schedule

Monday – Friday: 8:00 AM – 4:30 PM

Paid rotating on-call participation required (every other week, Monday through Sunday)

Must be available and prepared to respond to emergency situations as needed