Service Technician

About the role

As a Service Technician, you'll provide excellent customer service to prospective and current residents while promoting a quality living experience for all. Your day-to-day responsibilities may include diagnosing problems and performing assigned repairs in areas such as HVAC, electrical, plumbing, swimming pools, carpentry, dry wall repair, exterior structures, and appliances. Ensuring prompt and professional responses to assigned work order requests, inspecting buildings for safety and cleanliness, and alerting the Service Manager and Property Manager to necessary issues.

Responsibilities

• Diagnose problems and perform assigned repairs in various areas of maintenance.
• Respond promptly and professionally to assigned work order requests.
• Inspect buildings for safety and cleanliness, reporting issues to appropriate managers.

Requirements

• Minimum 1 year of previous experience in property management maintenance, other building maintenance, or a related trade.
• CPO Certification (desired/required depending on property).
• Strong communication and customer service skills.
• Organizational and time-management abilities.
• A collaborative, solutions-focused, "can-do" attitude.
• Valid Driver's License and reliable transportation.

Qualifications

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Skills

Hands-on expertise in various maintenance areas, strong communication skills, and the ability to manage time effectively.

Benefits

We offer a comprehensive benefits package including:

• Bonus opportunity (position dependent)
• Generous paid time off, including 13 paid holidays (with a Floating Holiday and Volunteer Day), accrued sick time, and 15 days (120 hours) of vacation in the first year
• Housing discount program*
• 401(k) retirement plan with company match
• Comprehensive medical, dental, and vision coverage, plus HSA with employer contribution and FSA options
• Company-paid life insurance
• Optional ancillary benefits, including critical illness, hospital indemnity, and accident insurance
• Employee Assistance Program (EAP)
• Housing discount based on availability and prior ownership group approval

Pay

The expected compensation range for this position is $20.00 – $23.00, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience.

Schedule

Full-time position.