Service Technician

Manufacturing Test Technician / Service Technician

Responsibilities

• Perform machinery installations, service, and warranty claims through direct customer and representative contact
• Provide technical support to engineering and manufacturing for machinery upgrades and configurations, including written documentation of field corrections and problems
• Perform testing of customer-supplied product samples to determine equipment compatibility and configuration
• Support customer contact and assistance during machinery acceptance visits
• Perform a series of electrical and mechanical checks, analyze part control, machine functions, and operations per specifications
• Maintain flexibility to work across South Elgin, IL and Belvidere, IL locations as needed

Requirements

• 3+ years as a service technician with experience as a lead machine builder for automated machinery
• Associate's degree or certificate from a college or technical school, or equivalent experience
• Understanding of AC/DC fundamentals with ability to read ladder logic and perform basic PLC editing
• Ability to read detailed 3D drawings, electrical schematics, and pneumatic schematics
• Basic use of machine shop equipment including drill press, grinder, mill, and lathe
• Experience with basic hand tools and measuring equipment such as calipers, micrometers, scales, and gauges
• PLC experience a plus

Qualifications

• Technical sharpness
• Adaptability
• Customer-facing environment experience

Benefits

• Medical insurance
• Dental insurance – employer paid
• Vision insurance – employer paid
• Short and long-term disability – employer paid
• Basic Life and AD&D – employer paid
• Voluntary life insurance
• 401(k) with company contribution
• Pension plan
• Employee Stock Ownership Program (ESOP)
• Paid time off
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Tuition reimbursement
• Employee Assistance Program (EAP)
• Wellness reimbursement
• 8 paid holidays

Pay

$32 – $40 per hour

Schedule

Monday – Thursday 7 AM – 4 PM, Friday 7 AM – 12 PM (averaging ~45 hours per week)

Location

South Elgin, IL (flexibility to work in Belvidere, IL)

Work Model

Onsite

Travel

Up to 30% domestically and internationally