Service Technician

The Role

As a Service Technician, you’ll play a critical role in delivering exceptional service and reliable door solutions to our customers. You will diagnose, troubleshoot, repair, and upgrade a variety of sliding, swinging, and rotating doors while ensuring excellent customer satisfaction.

Key Responsibilities

• Perform planned maintenance, break-fix repair, and upgrades of automated pedestrian doors at customer locations.
• Diagnose and troubleshoot issues involving electro-mechanical devices, electrical circuits, and relay logic.
• Work with aluminum frames, glazing materials, hardware, and low-voltage wiring.
• Maintain professional communication with customers, end-users, and contractors, providing exceptional service at every interaction.
• Participate in training programs and maintain AAADM certification.
• Participate in on-call rotations after certification and training.

What You Will Need

• Mechanical aptitude with experience in repairing electro-mechanical devices.
• Knowledge of basic electrical circuits and low-voltage (120v) wiring (access control systems a plus).
• Experience in glazing, storefronts, aluminum frames, and hardware (preferred).
• Valid driver’s license and a good driving record.
• High commitment to safety, customer satisfaction, and teamwork.
• Able to lift, bend, and use power tools effectively.

What We Offer

• Hourly Rate/Salary range $25-45 per hour; The final pay rate offered to the successful candidate will depend on education, experience, skill level and other qualifications for the role.
• Benefits outlined by Collective Bargaining Agreement.
• Flexible scheduling for when life happens.
• On-call responsibilities only after adequate training.
• Ongoing Training & Recognition.
• Continuous learning opportunities, including AAADM certification.
• Length of Service awards to celebrate your milestones.

About the Role

At ASSA ABLOY, we offer more than a job — we provide an environment for growth, innovation, and meaningful contributions. Here’s why our team loves being part of ASSA ABLOY:

• Comprehensive Benefits
• Meaningful Impact
• Career Growth & Development

Safety

• Perform physically demanding tasks, including lifting, positioning, and installing door components weighing up to 110 pounds (with lifting aids) on an occasional basis, with or without reasonable accommodation; climbing ladders, kneeling, driving and working in various positions as required.

Our Commitment to Diversity & Inclusion

ASSA ABLOY fosters a workplace where everyone feels valued, respected, and included. We celebrate diversity and strive for equity in all aspects of our organization. Together, we innovate and create solutions that serve our global community.