Service Technician Apprentice

About the role

The Service Technician Apprentice is an entry-level training position within the Service Department designed for individuals looking to build a long-term career in the pool service industry. This role works alongside experienced technicians to learn pool maintenance, equipment operation, water chemistry, troubleshooting, and customer service skills through hands-on field experience.

Responsibilities

• Aid Service Technicians with daily pool maintenance and service routes
• Learn pool cleaning procedures including vacuuming, brushing, skimming, and basket cleaning
• Support seasonal pool openings and closings
• Aid with water testing and chemical balancing procedures
• Clean, organize, and maintain tools, equipment, and service vehicles
• Observe and assist with equipment inspections, troubleshooting, and repairs
• Maintain accurate service notes and job documentation as directed
• Follow company safety procedures and operational standards
• Provide professional and courteous customer interaction during service visits
• Participate in ongoing hands-on technical training and development

Qualifications

• High school diploma or equivalent preferred
• Valid driver’s license preferred
• Ability to lift 50–75 lbs
• Ability to work outdoors in varying weather conditions
• Strong work ethic and willingness to learn
• Reliable transportation and punctuality
• Positive attitude and team-oriented mindset

Preferred Qualifications

• Previous experience in landscaping, construction, maintenance, or outdoor labor
• Mechanical aptitude or familiarity with hand tools
• Customer service experience is a plus
• Interest in developing a long-term career within the trades or pool industry

Skills & Competencies

• Willingness to learn technical and mechanical skills
• Team collaboration and communication
• Safety awareness and attention to detail
• Time management and reliability
• Customer service and professionalism
• Physical stamina and adaptability

What We Offer

• Competitive hourly pay
• Overtime opportunities
• Paid training and career development
• Growth opportunities within the Service Department
• 9 paid holidays
• Paid vacation and sick time
• Employer-matched 401(k)
• Employer-paid life insurance
• Optional supplemental life insurance
• Medical, dental, and vision insurance plans

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer and are committed to fostering a diverse, equitable, and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic.