Service Team
Vitality Bowls · Rocky River, OH · 2 mo ago
On-siteArt & CreativePart-time
Employee Discounts
Flexible Schedule
Free Uniforms
About the Role
Vitality Bowls specializes in making delicious açaí bowls, a thick blend of the açaí berry topped with organic granola and a selection of superfood ingredients. Additional antioxidant-rich menu items include smoothies, juices, salads and more. No ingredient fillers such as ice, frozen yogurt, or artificial preservatives are used, giving the purest taste possible to each item.
Responsibilities
- Memorize the training material and be able to explain the health benefits of the ingredients and the food to customers in an upbeat and informative manner
- Keep the front lobby and outside area clean
- Have excellent customer service, including being positive and extremely polite and informative to customers, as well as giving accurate wait times
- Absorb and communicate the Vitality Bowls standards and expectations
- Assist and ring up guests, answer phone calls and take orders over the phone
- Have a thorough knowledge of the food and recipes. Must be able to follow recipes and to make all food in a timely and sanitary manner
- Prep food according to proper procedures
- Continuously and thoroughly clean the kitchen and lobby
- Put away deliveries and keep everything organized
- Washing dishes and put away
- Communicate with other staff to ensure that all orders are made correctly and in a timely way
- Carry out food to customers
- Communicate with managers about the schedule, informing them in a timely manner of days off needed
- Show up on time and take breaks for the appropriate length of time
- Complete all opening and closing duties
- Perform additional tasks requested by your manager
- Follow sanitation guidelines
- Stock and rotate food
- Adhere to safety procedures
- Practice cost-cutting measures
- Pitch in and work as a team
- Track food quality
- Handle specials circumstances
- Communicate effectively with coworkers and managers
- Become food certified
- Must be able to handle a basic computer, POS system; handling cash and credit cards
- Follow health, sanitary, and safety requirements
- Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly and have a sense of urgency
- Maintain a clean and work appropriate personal appearance
- Come to work with a positive attitude, and are willing to work well with others
Requirements
- Be Friendly and Fast - Make a great first impression: smile and greet each guest. Show a sense of urgency and strive to minimize wait times. Get to know your guests and make them regulars. Make a memorable connection and send each guest off with a smile.
- Know Your Stuff - Become knowledgeable about Vitality Bowls menu, preparation methods (gluten free modifications). Being “fitness and nutritionally minded” will help you understand your customer. Develop a good understanding of each ingredient’s nutritional values. Deliver a perfect meal item every time.
Qualifications
- The ability to stand for long periods of time, occasionally lift heavy boxes, move quickly and have a sense of urgency
- Good communication skills
- Ability to work independently and as part of a team
- Positive attitude and willingness to work well with others
- Basic computer skills and familiarity with POS systems
- Ability to handle cash and credit cards
- Knowledge of health, sanitary, and safety requirements
- Food certification (if applicable)
Skills
- Customer service
- Food preparation
- Inventory management
- Sanitation and safety protocols
- Time management
Benefits
- Employee discounts
- Flexible schedule
- Free uniforms
Pay
Compensation details are provided directly by the local franchisee.
Schedule
Schedule details are provided directly by the local franchisee.