Service Support

General Purpose

The Service Support is responsible for the operation of the wash bay, the maintenance of the store grounds, and the general maintenance of the service department and store location. The Service Support position reports to the Service Manager.

Essential Functions

• Operates the wash bay including washing and detailing equipment.
• Maintains the wash bay in good working order.
• Performs grounds maintenance such as mowing and trimming lawns, snow removal, and garbage removal.
• Aids in moving all equipment within the dealership as well as possibly pickups & deliveries of lawn and garden equipment.
• Aids with running store errands.
• Performs all duties according to safety policies and procedures.
• Operates a forklift on occasion to transport parts, equipment, and supplies for the dealership.
• Performs other duties as required and necessary to ensure the success of AVE-PLP.

Qualifications

• Ability to consistently promote, support, work, and act in a manner in support of AVE-PLP’s DNA.
• Basic knowledge of equipment safety procedures.
• Ability to perform multiple duties as assigned.
• Ability to communicate effectively with AVE-PLP staff and customers.

Education and Experience

• A High School Diploma or General Education Diploma (GED) equivalent is required.
• Previous maintenance experience is preferred.
• An equivalent combination of education and experience may be substituted on a year for year basis.

Additional Requirements/Licenses/Certifications

• Must have reliable transportation.
• Must have and maintain a valid Driver’s License.
• Passing a driving record (MVR), criminal history background checks, employment verification, and drug screen will be required prior to the start of employment.

Working Environment

• Occasional outdoor work in extreme weather conditions (hot/cold).
• Occasional exposure to insects.
• Occasional exposure to moving mechanical parts.
• Occasional exposure to fumes or airborne particles and vibration.
• Occasional exposure to noise level in the work environment is moderate.
• May involve long hours and overtime during holidays, weekends, and evenings.
• May be required to rotate on-call responsibilities.

Physical Activities

• Ability to stand, sit, walk, walk on unpaved terrain, talk, reach with arms and hands, have good manual dexterity, use hands and fingers to operate a computer and telephone keyboard, handle or feel, hear alarms/telephones/normal speaking voice.
• While performing the duties of this job, the employee is regularly required to talk or hear.
• Moderate physical activity required by moving and positioning objects up to 75 pounds occasionally and/or up to 50 pounds frequently.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
• Moves, positions, and carries loads of up to 5 pounds upstairs and loading on four-foot-high surfaces frequently.