Service Staff

About the role

This position is available part-time at Montana Good Food Store located at 1600 South 3rd Street West, Missoula, MT 59801.

Responsibilities

• Report customer suggestions, comments, and complaints to Deli management.
• Greet and assist customers in a prompt, friendly, courteous manner.
• Offer tastes, samples, suggestions for purchase and ways to prepare products.
• Ensure organic integrity by following established recipes and procedures.
• Complete items on production schedule as needed in assigned workstations.
• Prepare deli items following prescribed specifications.
• Packaging products correctly.
• Check-in (bakery) orders from vendors to ensure order is accurate.
• Ensure freshness of deli items by rotating and by keeping batches separate by date.
• Expedite getting out-of-stock items out on the floor.
• Rotate older stock to front, making space for new stock.
• Pull out of date or low-quality items and follow established procedures for recording and disposing of them.
• Record department shrink promptly and accurately following departmental procedures.
• Maintain product standards with special diet products.
• Monitor food temperatures as required and take corrective action when needed to ensure food safety.
• Quickly prepare made to order sandwiches (panini and cold) and wok bowls to specifications of deli management.
• Assemble and bake pizzas and other items in firedeck oven to specifications of deli management.
• Prep and store food following proper procedures.
• Ensure proper signage and labels are on products or are posted.
• Efficiently stock hot and cold self-serve food bars ensuring continuously fresh, appealing displays throughout established hours of operation.
• Ability to operate a cash register and balance a cash drawer.
• Maintain work area in sanitary & orderly conditions, following guidelines set by deli management and rules of the MCCHD.
• Follow safe working practices.
• Dish and pot washing as needed.
• Clean up spills, take out trash as needed.
• Remove trash promptly, sweep and mop floor.
• Carry out established opening and closing procedures.
• Use equipment safely.
• Advise manager of equipment repair and replacement needs.
• Participate in periodic inventory counts.
• Attend department and storewide meetings as needed.
• Answer and route phone calls, take and route messages as needed.
• Perform other tasks assigned by Shift Lead or Manager.

  Qualifications

  • High School education or GED preferred, but not required.
  • Food service experience preferred.
  • Experience working in a deli, restaurant, or catering business preferred.
  • Experience serving the public preferred.
  • Ability to operate professional kitchen equipment.
  • Regular, predictable attendance.
  • Basic knowledge of and interest in natural foods.
  • Maintain accurate records.
  • Ability to work closely with others.
  • Must be 18 years of age or older to operate some pieces of equipment.