Service Specialist

Essential Job Responsibilities

• Mail Services: Metering, sorting, and distributing mail and accountable packages per schedule.
• Copy Services: Accurately producing copy, print, and scan projects per written instructions.
• Reception: Answering incoming telephone calls and routing to the appropriate person, greeting and announcing visitors in a friendly and professional manner.
• Hospitality Services: Coordinating and maintaining client conference rooms, common areas, and kitchens. Inspecting and ensuring all rooms are clean, stocked with supplies, and ready for continual use. Organizing and distributing client kitchen supplies. Maintaining inventory control and ordering supplies as needed.
• Floor Coordination: Upkeep of copy rooms and stocking of general supplies. Delivery of paper. Basic daily maintenance.
• Facilities Services: Hanging pictures, small office moves, cleaning services, and communicating with key client contacts regarding building/equipment concerns.

Qualifications & Requirements

• High School Diploma or GED
• 1+ work experience in a customer service field
• Ability to multitask with attention to detail
• Ability to resolve issues with professionalism and tact
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs
• Ability to walk, bend, kneel, stand or sit for an extended period of time

Pay & Benefits

The Compensation range for this role is up to $25.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications. All eligible employees receive access to a comprehensive benefits package, including:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

About the Role

We are a company dedicated to providing modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in their endeavors. We are currently seeking a professional and customer service-focused Service Specialist to join our dynamic team.

Opensity is an Equal Opportunity Employer

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.