Service Specialist

Essential Job Responsibilities

• Metering, sorting, and distributing mail and accountable packages per schedule
• Accurately producing copy, print, and scan projects per written instructions
• Answering incoming telephone calls and routing to the appropriate person
• Greeting and announcing visitors in a friendly and professional manner
• Coordination and upkeep of client conference rooms, common areas and kitchens
• Setting up and breaking down catering for in-office events
• Inspecting and ensuring all rooms are clean, stocked with supplies, and ready for continual use
• Distributing client kitchen supplies
• Maintaining inventory control and ordering supplies as needed
• Upkeeping of copy rooms and stocking of general supplies
• Delivery of paper and basic daily maintenance of common areas
• Coordinating and displaying catering orders for events

Qualifications & Requirements

• High School Diploma or GED
• Preference of 2+ years work experience in a customer services field
• Strong oral and written communication skills
• Ability to resolve issues with professionalism and tact
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of time
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook)

Work Schedule

Full Time Position - 40 hours per week.

Pay

The Compensation range for this role is 19.00 to 19.50 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience, and qualifications.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

About the Role

Opensity is a company dedicated to providing modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. The Service Specialist will work onsite at Foley & Lardner, one of Madison's premier law firms, assisting with general office duties, including mail, distribution services, copy, print, records, facilities, reception, and hospitality services.

Schedule

Full Time Position - 40 hours per week.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

Opensity is an Equal Opportunity Employer

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.