Service Shop Technician - Part Time

About the Role

SCHEELS can turn your passion for sports, fitness, fashion, or the outdoors into a rewarding career through our extensive business and product training. As a leader in the sporting goods industry, SCHEELS offers the largest selection of sports brands in America, world-class brands, special attractions, and unmatched customer service. We empower our associates to become experts in exceeding customer needs and expectations with the best product and expert training in the industry. Mentorship and professional development training are a focus throughout your entire career.

Responsibilities

• Efficiently provide maintenance and assembly of customer and store equipment, including bicycles, exercise machines, snowboards, skis, hockey skates and sticks, baseball gloves and bats, golf clubs, racquet sports, paintball markers, and other merchandise.
• Safely fill CO2 and compressed air tanks for paintball markers.
• Maintain accurate and detailed records for store and customer equipment.
• Ensure a clean and professional environment.
• Assist with delivering and loading customer equipment and merchandise at the store and to customer residences.
• Speak for extended periods to customers or associates.
• Demonstrate exceptional problem-solving and analytical skills.
• Read and interpret documents such as safety rules, operation and maintenance instructions, and procedural manuals.
• Write reports and speak effectively before groups of customers and associates.
• Maintain professional appearance and attitude, contribute to a positive team atmosphere, and treat others with respect and consideration while following SCHEELS policies and procedures.
• Exhibit excellent written and verbal communication skills.
• Complete basic mathematical equations.
• Work a varied schedule to include weekends, evenings, holidays, and scheduled training meetings.
• Complete other duties as assigned by leadership.
• Promote the SCHEELS Visa Rewards card and clearly explain all benefits.

Requirements

• Customer Service: Genuinely and consistently treat co-workers, customers, and business partners as the most important people, including eye contact, a smile, and a genuine “Thank you.”
• Culture: Approach daily tasks, projects, and follow-up communication with energy and a sense of urgency. Cultivate a deep desire to become a knowledge expert in your role and apply knowledge with great impact. Show respect and appreciation for others and SCHEELS. Arrive to work and meetings 10 minutes early.
• Team Mentality: Demonstrate a genuine interest and action in helping others before yourself, regardless of recognition or reward.
• Teach-ability: Show consistent eagerness to listen, learn, apply knowledge, and accept critical feedback. Ability to adapt to a changing work environment. Apply concepts of basic math, grammar, punctuation, and spelling.
• Dress Code: Meet SCHEELS dress and grooming expectations to support a professional, clean, and welcoming environment.
• Efficiency: Demonstrate pride and ownership of your work while meeting expected deadlines.

Qualifications

• A strong mechanical ability is preferred.

Physical Requirements

• Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
• Very heavy work: Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.
• Associates are expected to follow all safety procedures and perform job duties in a manner that minimizes the risk of injury.

Schedule

Must be flexible to work assigned schedule between 9 a.m. and 9 p.m., Monday through Saturday, and 10 a.m. to 6 p.m. on Sunday. Schedule may include varied hours, evenings, weekends, and holidays.

Benefits

For a full list of benefit offerings from SCHEELS, visit scheels.com/careers.