Service Sales Engineer, Plumbing

About the role

The Facility Service Group at ACCO typically handles projects requiring quick turnaround. This position involves conceptual design, estimates, and project management on various systems. The incumbent is responsible for maintaining a "customer first" attitude while coordinating and scheduling work internally. Initially, this person is given sales leads for established customers and is expected to develop new clients to meet sales goals.

Responsibilities

• Identify, sell, and negotiate repair services for commercial and industrial facility systems.
• Prepare and present effective sales proposals to new and existing customers.
• Develop new client relationships through prospecting activities.
• Document and follow up leads and referrals.
• Project Management of all phases of a project, from inception to close out.
• Proactively resolve issues, problems, provide information and advice as needed.
• Form in-depth partnerships with customers and anticipate their needs.
• Meet and exceed sales quotas and profit margins.
• Act in "decision maker" role with clients.
• Confer with staff and customers on all phases of projects.
• Review contracts to evaluate compliance.
• Partner with in-house Engineers to review engineered drawings.
• Help direct field personnel or other staff on projects.
• Keep management abreast of market conditions and trends affecting the industry.
• Other duties as assigned by upper management.

Requirements

• Practical understanding of plumbing systems and service sales.
• Successful history of sales experience and prospecting for new customers.
• Ability to effectively interact with customers, field staff, management, and office personnel.
• Possess strong written, verbal, analytical, and interpersonal skills.
• Ability to work independently or in a team atmosphere.
• Ability to adapt to flexible responsibilities.
• Ability to consistently set goals and meet deadlines.
• Maintain a valid driver’s license and auto liability insurance.

Qualifications

• Technical Curiosity / Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feedback; demonstrating an openness to learning and change.
• Problem-Solver: Ability to identify, analyze, and solve a problem in support of personal, group, department, or organizational objectives.

Physical Requirements

• Regularly lift, push, pull, carry, and/or move up to 10-15 pounds, and occasionally up to 30 pounds.
• Regularly required to walk, stand, and sit.
• Frequently use hands and fingers to handle, grasp, and feel.
• Frequently talk, hear, and use specific vision abilities of close vision and distance vision.
• Frequently operate computer keyboard, telephone, and mobile device.
• Operate and drive a motor vehicle.
• Frequently reach with hands and arms and at times reach above shoulder height to access storage cabinets.
• Occasionally required to balance, stoop, kneel, crouch, and/or crawl (for reviewing a job site and/or of filling photocopier/printers).
• Able to climb both fixed and extension ladders and raise a roof hatch.
• Possess a range of motion sufficient to look into the interior of air conditioning equipment.
• Regular and routine attendance is required.
• Hours: Typical hours are Monday to Friday, 7:00 am to 4:00 pm.
• Travel: 25% of the time to and from the primary office to regional branch offices and customer job sites.

Benefits

Competitive Wages $87,600 to $131,400 annually. Applicants please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others.

About ACCO

ACCO Engineered Systems is one of the largest mechanical contractors in the country. Since 1934, owners and builders have selected ACCO to design, install, and maintain more than 250,000 mechanical projects. ACCO is dedicated to the design, fabrication, installation, maintenance and service of commercial and industrial HVAC, refrigeration, plumbing, process piping, and building automation systems. Whether your project is a low or high-rise office building, a shopping mall, hospital, semiconductor fabrication facility or pharmaceutical manufacturing plant…ACCO can design, build, install, and maintain a mechanical system to meet your needs. Here at ACCO, we are a part of something bigger. Just ask our customers: California Academy of Sciences, L.A. Live, and San Francisco 49ers Stadium. While we have been around for 80+ years, we continue to grow at a dynamic pace. And we are looking for talented individuals to join our team. What's great about working at ACCO is that we're a big enough company to be the leader in HVAC mechanical contracting in California and the Southwest U.S., but as a 100% employee-owned ESOP, we're a private company with a family-oriented feel. Several of our employees have worked at ACCO for twenty-five, thirty, and even over forty years! Together, the employees of ACCO are comprised of intelligent, dedicated, and entrepreneurial team members who put customers first and enjoy what they do. ACCO IS AN EQUAL OPPORTUNITY EMPLOYER AA M/F/V/D. We proudly hire U.S. Military Veterans, and those qualified are encouraged to apply. Equal Employment Opportunity is The Law.