Service Sales
About the role
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Service Sales Manager
As a Regional Services Sales Manager, you will drive sales performance for ABB’s Critical Power & Energy Solutions Services within the Electrification business across an assigned service territory. You will lead sales and business development initiatives aligned with global strategy, build customer relationships, and create new order opportunities by delivering high-performance solutions for customers with critical power needs.
Responsibilities
- Build and manage customer and prospect relationships across Financial Services, Data Center, Industrial, Government, and Healthcare markets; serve as the primary outside sales resource and customer advocate.
- Drive direct sales activities, including lead follow-up, strategic account planning, application discovery, cost justification, and system configuration.
- Deliver quarterly sales targets, manage assigned territories and national accounts, and expand market share.
- Translate customer needs and business requirements into service solutions and proposals aligned with customer priorities.
- Maintain accurate Salesforce pipeline data and coordinate documentation for quotes, contracts, and cost estimates.
- Negotiate pricing and contract terms to close profitable service opportunities.
- Coordinate with internal teams to support smooth sales-to-service handoffs and a consistent customer experience through the post-sales process.
Qualifications
- Demonstrated ability to prospect, develop customer relationships, manage a sales pipeline, and close service opportunities.
- 5+ years of sales experience, or equivalent experience, in Critical Power or equipment-related industries selling aftermarket services, contracts, and parts.
- Proven ability to meet sales targets, expand market share, and convert customer needs into profitable service solutions.
- Preferred experience in business development, account management, cross-selling, and contract negotiation.
- 3+ years of Salesforce experience managing pipeline, opportunities, and customer activity.
- Preferred knowledge of uninterruptible power supplies, static switches, power distribution units, related spare parts, and service contracts.
- Strong customer-focused communication and negotiation skills.
- Bachelor’s degree in electrical engineering, mechanical engineering, marketing, business management, or a related field preferred.
- Ability to travel domestically up to 25% of the time.
Benefits
ABB offers a range of benefits, including:
- Health, Life & Disability insurance options
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High-Deductible Health Plan (with a Health Savings Account) called the High-Deductible Plan
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D – 100% employee paid up to maximums
- Short Term Disability – up to 26 weeks – Company paid
- Long Term Disability – 60% of pay – Company paid
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
- Parental Leave – up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
Pay
The expected annual salary for this position is between $95,000 and $115,000, and is bonus eligible.
Schedule
ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.