Service Sales Account Executive

About the role

MCA, your trusted advisor for wireless communications, data, and security, is seeking an entry-level Service Sales Account Executive in Michigan to support our fast-growing Voice (MSS) division. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.

Responsibilities

• Promote and sell maintenance contracts for our company's products or services.
• Work closely with customers to understand their needs, offer tailored maintenance solutions, and close sales agreements.
• Identify potential customers and generate leads for maintenance contract sales.
• Conduct sales presentations and product demonstrations to showcase the benefits of maintenance contracts.
• Develop and maintain relationships with existing customers to upsell maintenance contracts and renewals.
• Collaborate with the sales team to develop sales strategies and meet sales targets.
• Prepare and negotiate sales contracts, ensuring terms and conditions meet both company and customer requirements.
• Provide timely and accurate sales forecasts and reports to management.
• Stay updated on industry trends, competitor activities, and market developments to adjust sales strategies accordingly.
• Collaborate with the customer service and technical support teams to ensure seamless delivery and support of maintenance services.
• Participate in trade shows, conferences, and other marketing events to promote maintenance contract sales.
• Continuously strive to improve sales techniques and product knowledge through training and professional development opportunities.

Requirements

• Bachelor's degree in business, marketing, or a related field (preferred).
• Success in sales, preferably in maintenance contracts or related services.
• Excellent communication and interpersonal abilities.
• Ability to build rapport with clients and prospects; ability to articulate the value proposition of MCA services to potential clients both verbally and in writing.
• Ability to tailor service offerings to meet the needs of clients and demonstrate how the services add value and contribute to the client’s success.
• Demonstrate how MCA services differ from competitors.
• Self-starter, high energy, results-driven individual - you own the details and the projects and are not afraid of accountability.
• Ability to work independently and as part of a team.
• CRM software and Microsoft Office Suite.
• Willingness to travel as needed.

Qualifications

• Passion for technology and a strong understanding of wireless communications, data, and security.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and priorities effectively.
• Experience in sales or customer service preferred.

Skills

• Excellent communication and interpersonal skills.
• Ability to build rapport with clients and prospects.
• Knowledge of CRM software and Microsoft Office Suite.
• Ability to manage multiple tasks and priorities effectively.
• Strong analytical and problem-solving skills.

Benefits

• Medical
• Dental
• Vision
• 401K
• PTO
• Holiday Pay
• Education Incentives

Pay

Competitive compensation package based on experience and qualifications.

Schedule

This is a hybrid position. This candidate must reside in the state of Michigan. Preferably within a reasonable distance to our location in Grand Rapids, MI, or Plymouth, MI.

Direct Reports

No Direct Reports