Service Response Center Rep - Occasional Eve/Night
Mohawk Valley Health System · Utica, NY · 1 wk ago
OTHR$18–$23/hrInternship
Core Job Responsibilities
- Utilize computer software to complete all relevant tasks, including but not limited to: answer all incoming calls and utilize multiple operating systems
- Maintain open communication with all hospitality departments and hospital staff
- Handle Emergency code response and notifications throughout the system
- Evaluate and dispatch jobs to appropriate department and ensure all tasks are completed within a timely manner
- Perform other duties as required.
Education/Experience Requirements
- High school diploma or equivalent
- Expertise in interpersonal dynamics
- Previous experience in customer service, experience in a hospital setting preferred
Licensure/Certification Requirements
None specified
Job Details
- Req Id: 98179
- Department: COMMAND CTR - TELEMETRY
- Shift: Nights
- Shift Hours Worked: 7.50
- FTE: 0.38
- Work Schedule: UFCSM
- Status: A6 - Part-Time (less than 975 hours per year)
- Union: 2006 - UFCW
- Pay Range: $18 - $23 per hour