Service Project Manager

About the role

SPC Mechanical’s Service Project Manager leads our commercial mechanical/plumbing special projects group, with a focus on equipment changeouts and capital improvement work. This role owns the entire life of every project — from initial estimating and proposal through award, planning, and field execution to closeout — and is accountable for scope, schedule, budget, and quality on each job.

Responsibilities

• Estimating & Preconstruction: Lead the estimating process for all special projects, including equipment changeouts, retrofits, and capital improvement work; perform take-offs, develop scopes of work, and solicit and evaluate subcontractor and vendor pricing; prepare complete, accurate proposals and bids for commercial mechanical/plumbing projects; conduct site walks and assessments to evaluate existing conditions and develop project approach; coordinate with manufacturers and suppliers on equipment selection, lead times, and pricing.
• Project Execution & Field Oversight: Own execution of every awarded project from kickoff through closeout; develop and maintain project schedules, budgets, and procurement logs; coordinate subcontractors and equipment deliveries to keep projects on schedule; coordinate labor with the Field Supervisor; work with the Field Supervisor to resolve field issues, scope changes, and coordination conflicts as they arise; manage submittals, change orders, and project documentation as needed; ensure completed work meets SPC Mechanical’s standards and applicable codes.
• Financial & Performance Oversight: Track job costing, labor productivity, and material costs against budget for every project; prepare and present project financial updates and forecasts to leadership; review and approve project invoicing and billing for accuracy; identify and manage change orders to protect project margin; report on estimating win rates and project profitability.
• Customer Experience: Serve as the primary point of contact for clients throughout the estimating and construction process; communicate proactively with clients on schedule, budget, and scope status; resolve client concerns professionally and promptly; reinforce SPC Mechanical’s reputation for integrity, quality, transparency, and follow-through; coordinate closely with the service department when special projects overlap with existing service accounts.
• Business Development & Marketing Support: Support, but do not lead, SPC Mechanical’s business development and marketing efforts for special projects work; assist in identifying equipment changeout and capital improvement opportunities with existing and prospective clients; participate in client meetings, walkthroughs, and proposal presentations alongside business development leadership; provide input on marketing materials, case studies, and proposal content based on completed project work; help maintain relationships with owners, property managers, engineers, and general contractors that generate project leads.

Qualifications

• Minimum 7 years of experience in commercial mechanical and/or plumbing estimating and/or project management
• Proven experience leading equipment changeout and capital improvement projects from bid through completion
• Strong working knowledge of commercial HVAC and plumbing systems, equipment, and installation methods
• Demonstrated ability to read and take off plans and specifications
• Strong organizational, scheduling, and budgeting skills
• Ability to manage multiple projects and priorities simultaneously
• Strong written and verbal communication skills
• Safety-first mindset
• Valid driver’s license and clean driving record

Skills

• Estimating software and project management software experience
• Comfortable representing the company in client-facing business development settings
• High level of personal accountability
• Calm, solutions-oriented approach to problems
• Experience with mechanical/plumbing capital improvement programs for property owners or facility managers
• OSHA 30 or equivalent safety certification