Service Project Coordinator

Essential Duties & Responsibilities

• Aid in project kickoff, setup, and system entry.
• Maintain complete and organized project files, including contracts, scopes, estimates, and schedules.
• Track key milestones and prompt Project Managers for action.
• Coordinate schedules with superintendents, field supervisors, vendors, and subcontractors.
• Aid in material deliveries, lead time tracking, and logistics coordination.
• Confirm field assignments, job start dates, and access requirements.
• Help maintain job continuity and minimize disruptions to field execution.
• Support customer communication related to schedules, site access, documentation, and administrative needs.
• Prepare and distribute meeting notes, schedules, and progress updates as requested.
• Act as a professional point of contact for routine coordination, escalating decisions to the Project Manager.
• Aid in billing preparation, including percent complete verification and backup documentation.
• Ensure change order documentation is tracked and routed correctly.
• Support timely job closeout by collecting final paperwork, warranties, inspections, and customer sign off.
• Help reduce Work In Progress (WIP) aging by keeping project information accurate and current.
• Follow standard project coordination procedures and templates.
• Identify recurring coordination issues and communicate improvement opportunities.
• Support consistent execution standards across all service projects.

Qualifications & Skills Required

• 2–5 years of experience in service operations, project coordination, or administrative support preferred.
• Exposure to commercial building and industrial facility services environments strongly preferred.
• Strong organizational and multitasking skills.
• Proficiency with ERP/project and financial management systems and Microsoft Office tools.
• High attention to detail and follow through.
• Clear, professional written and verbal communication skills.
• Highly dependable and self-directed.
• Collaborative and service-oriented.
• Comfortable working in a fast-paced, multi-project environment.
• Takes pride in accuracy, organization, and execution.
• Understands the importance of role clarity and escalation.

Benefits

• Competitive salary based on experience.
• Health, dental, and vision insurance.
• Paid time off and holiday pay.
• Opportunities for professional development and certification assistance.

Equal Employment Opportunity

Upchurch Companies provides equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.