Service Porter - Poway Honda

About the role

At Poway Honda, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. With over 100 dealerships, Sonic Automotive is committed to your success and invested in your future. Associates enjoy the lowest turnover in the industry, award‑winning training (Training Magazine Top 125, Brandon Hall Awards), internal promotion opportunities, and a culture that encourages peer‑to‑peer teamwork and recognition. Benefits include competitive medical, dental, vision, HSA, 401(k) and PTO, special discounts on purchasing and leasing vehicles, and a personal automotive concierge service. The company also provides comprehensive training and over 1,000 internal advancements each year.

Responsibilities

• Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location.
• Determines if customers coming into service have an appointment.
• Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around).
• Controls service traffic flow, parking and assists with loaner vehicles as needed.
• Parks vehicles after they have been written up.
• Drives safely and reports any lot damage immediately; zero lot damage is the goal and expectation.
• Retrieves customer vehicles at the cashier for pick‑up; waits at the vehicle for the customer and thanks them for their business.
• Installs disposable seat covers, steering wheel covers, floor mats and I.D. tags in all vehicles taken in for service.
• Delivers the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot.
• Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.
• Drives vehicles to and from service lane, service stalls, and parking lot as needed.
• Makes key tags for vehicles.
• Maintains a professional appearance.
• Performs other duties as assigned.
• Follows all company safety policies and procedures and immediately reports any and all accidents to a manager or supervisor.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All applicants must be authorized to work in the USA, perform duties in a safe manner, and be able to demonstrate ability to pass pre‑employment testing, including background checks, MVR, drug test, credit report, and a valid driver license.

Benefits

• Competitive medical, dental, vision, HSA, 401(k) and PTO.
• Special benefits for purchasing and leasing a car.
• Personal automotive concierge service.
• Award‑winning training and internal promotion opportunities.
• Peer‑to‑peer teamwork and recognition culture.

Pay

Salary: $18 per hour (base hourly compensation of $18.00).