Service Porter - Long Beach BMW

About the Role

At Long Beach BMW, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our dealerships are committed to your success and invested in your future.

Responsibilities

• Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location.
• Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around).
• Controls service traffic flow, parking, and assists with loaner vehicles as needed. Parks vehicles after they have been written up.
• Drives safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation.
• Retrieves customer vehicles at cashier for pick-up; waits at vehicle for customer, thanks customers for their business.
• Installs disposable seat covers, steering wheel covers, floor mats, and I.D. tags in all vehicles taken in for service.
• Delivers the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot.
• Maintains a clean and safe service drive area, free of trash, water, leaves, and dirt.
• Drives vehicles to and from service lane, service stalls, and parking lot as needed.
• Makes key tags for vehicles.
• Maintains a professional appearance.
• Performs other duties as assigned.
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• All applicants must be authorized to work in the USA.
• All applicants must perform duties and responsibilities in a safe manner.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

Benefits

• Medical, dental, and vision insurance.
• HSA (Health Savings Account).
• 401k retirement plan.
• PTO (Paid Time Off).
• Special benefits for purchasing and leasing a car.
• Personal Automotive Concierge Service.
• Comprehensive training (Training Magazine Top 125, Brandon Hall Awards).
• Commitment to developing and promoting within the company.
• Encouragement of peer-to-peer teamwork and recognition.

Pay

$17 / hour (Base Hourly Compensation).