Service Porter

Essential Duties

• Greet all customers entering the service area with a friendly, upbeat professional attitude, answer their questions, and direct them to the appropriate person or location
• Control service traffic flow, parking and assist with loaner vehicles as needed. Park vehicles after they have been written up
• Drive safely and report any lot damage immediately. Zero lot damage is the goal and the expectation
• Retrieve customer vehicles at cashier for pick-up; ensure the proper process is followed. Thank all customers for their business.
• Deliver the keys to the appropriate place immediately after parking a vehicle in the service parking lot
• Maintain a clean and safe service drive area, free of trash, water, leaves, dirt, etc.
• Drive vehicles to and from service lane, service stalls, and parking lot as needed.
• Make sure daily that all courtesy vehicles are clean, fueled, and ready for the next customer.
• Conduct business in an ethical and professional manner
• Affix to various assignments that could be assigned by management

Additional Responsibilities

• Maintain professional appearance in accordance with the employee handbook
• Maintain an organized, safe, and clean work environment
• Expected to attend sales meetings, if required
• Expected to arrive to work on time and work required shift
• Follow instructions from supervisor
• Interact effectively with co-workers
• Receive feedback from supervisor in a positive manner

Qualifications

• Work experience within related job duties assigned; dealership experience preferred
• Demonstrate knowledge in the area of duties assigned
• Understand the importance of and maintains confidentiality
• Understand and follow work rules, policies, and procedures
• Positive attitude, can-do mentality, confident, outgoing personality eagerness to improve
• Professional attitude and the ability to deliver best in class customer service

Education

High school diploma or equivalent. Bachelor’s degree in business or a business-related field preferred

Physical Demands

• Sit, stand, and walk
• Occasionally climb, stoop, kneel, crouch, or crawl
• Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
• Close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

What we Offer

• Medical, Dental and Life Insurance
• Vision Insurance
• Short term and long-term disability
• 401K
• Paid time off
• Closed on Sundays!

Pre-Employment Screening

Motor vehicle record, drug screen, and background checks required.

About the Role

Winrock Automotive Group is a family-owned business dedicated to our employees’ success and growth. With six locations in the natural state (Arkansas), opportunities abound!

Benefits

Medical, Dental and Life Insurance
Vision Insurance
Short term and long-term disability
401K
Paid time off
Closed on Sundays!

Pay

N/A

Schedule

N/A