Service Porter

Essential Duties

• Maintains service drive and keeps in orderly fashion.
• Cleans the entire service department as needed and or requested by Mgt.
• Periodically check bathrooms for any cleaning needs.
• Aid techs with any spills that may occur.
• Be attentive to customer needs that may be waiting and in need of an answered question.
• Be prepared to drive shuttle van when asked and always being polite and courteous to our customers.
• Work well and get along with all other employees-respect each other.
• Records the description of damages and reports to the advisor in charge.
• Parks service vehicles in assigned areas.
• Catalogs and stores keys.
• Servicing vehicles in storage to protect tires, battery, and finish against deterioration.
• Immediately report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers.
• Comply with all company policies as required. ie: Meal and rest period policy, timekeeping, safeguarding of customer information, etc. Please refer to the Employee Handbook for further detail.
• Complete all required HR training modules in KPA
• Complete all required certification courses respective to position.

Qualifications

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Valid Driver's License
• Insurable driving record