Service Porter

About the role

In this role, you’ll support the service department by helping coordinate customer vehicle flow and creating a smooth, welcoming experience for customers. You’ll help keep things moving throughout the day by supporting customers and team members while ensuring vehicles and service operations are properly supported.

Responsibilities

• Prep customer vehicles for Service Technicians
• Greet guests and direct them to the appropriate person or location
• Support Service Advisors with customer needs as needed
• Clean the service department and customer waiting lounge
• Restock service department-related supplies
• Assist with picking up and delivering customer vehicles when needed
• Assist with test-driving customer vehicles when needed
• Other responsibilities may be assigned through continued employment

Schedule

Monday – Friday, 7/8 am to 5:30 pm; Saturday, 8 am to 1 pm

Requirements

• Must be 18 years or older
• Physical ability to lift heavy objects up to 50 lbs and work in various weather conditions
• Effective communication and interpersonal skills
• Reliable, trustworthy, organized, and efficient
• Ability to operate an automobile with a valid driver’s license
• Must allow pre-employment screenings, background, driving, and drug test
• Must be able to perform essential job functions of the position with or without reasonable accommodation and comply with workplace health procedures as directed by the public health department

Benefits

• Compensation: $15.00 – $17.00 hourly (depending on experience) and a yearly longevity bonus
• Advancement Opportunities: internal promotions encouraged; average tenure among 300 employees is six years, with some having worked at Berger for up to 46 years
• Full-Time Benefits Package:
  • Medical, Dental, Vision, HSA or FSA, Accident, and Critical Illness Insurance
  • Berger-sponsored $25,000 life insurance policy (additional life insurance options available for purchase)
  • Berger-sponsored short-term disability with long-term disability insurance available for purchase
  • 401k with an annual employer match
  • Paid time off and paid holidays
• Additional Benefits: Membership with Working Advantage provides discounts on theme parks, hotels, concert tickets, and more

Location

2525 28th St SE, Grand Rapids, MI 49512. Conveniently located near shopping centers, great lunch spots, and just 15 minutes from the heart of Grand Rapids.