Service Plumber - Cincinnati
About the role
The HVAC Service Technician is responsible for performing service calls, parts/component replacement calls, warranty service calls, revenue preventative maintenance calls, and service agreement maintenance calls. This position provides all clients with a 5-Star experience, maintains communication with clients and internal teams, and completes assigned work in a complete, safe, and professional manner.
Responsibilities
- Maintain communication with clients and internal teams.
- Courteously take work direction from the dispatcher.
- Complete all assigned work (service, tune-ups, inspections) in a complete, safe, and professional manner.
- Maintain company equipment and vehicles and follow repair process when needed.
- Maintain personal tools required for role.
- Complete closeout process with 100% accuracy immediately upon completion of job.
- Closeout all times (dispatch, arrival, completion) accurately with dispatcher.
- Fill out warranty claim forms and turn in with parts for warranty processing.
Requirements
- Valid driver's license to drive company vehicle.
- Thorough knowledge of plumbing system maintenance and repairs.
Qualifications
Top performers can earn up to $150,000+ annually through our industry-leading bonus and incentive programs. The company offers a comprehensive benefits package including health savings account, retirement accounts, loan programs, insurance, paid holidays, personal time off, discounts, training programs, and additional income opportunities.
Skills
Strong communication skills, attention to detail, and the ability to work independently and as part of a team are essential for success in this role.
Benefits
Company Matched Health Savings Account and 401k Retirement Account
Employee Personal Loan Program
FREE Long-Term Disability Insurance, Employee + Family Life Insurance, Wellness Program and Employee Assistance Program (Mental Health)
Pay
$30-$50 per hour in base pay, with potential for higher earnings through performance-based incentives.
Schedule
Hours vary based on client needs and company requirements, but typically involve working shifts that may include evenings, weekends, and holidays.