Service Plumber

We are seeking a skilled and customer-focused Licensed Residential Service Plumber to join our team. This role delivers high-quality plumbing services to residential customers while adhering to safety standards, plumbing codes, and company procedures. The ideal candidate combines technical expertise with administrative proficiency to support service operations and ensure compliance with state regulations.

Responsibilities

• Diagnose, troubleshoot, and repair residential plumbing systems, including water heaters, drains, fixtures, and piping.
• Install and maintain plumbing systems in accordance with industry standards and local building codes.
• Provide exceptional customer service by clearly explaining diagnoses, solutions, and costs to customers.
• Conduct routine inspections and preventative maintenance services to avoid plumbing emergencies.
• Work with office staff to prepare and submit required documentation for plumbing permits and ensure compliance with state and local codes.
• Stay up-to-date on regulations and certifications required for plumbing services and administrative licensing.

Requirements

• Valid PL02 license (Washington State) preferred, or minimum 4000+ hours on file with L&I.
• Strong diagnostic and problem-solving skills in residential plumbing systems.
• Customer Service & Sales Experience: Previous experience in face-to-face customer service and a strong focus on presenting and selling comprehensive solutions.
• Strong communication skills.
• Experience with ServiceTitan or similar platforms for efficient job tracking and invoicing.
• Pipe lining experience preferred but not required.

Benefits

• 401(k) matching
• Company vehicle and gas card
• Competitive salary with commission on jobs sold and completed ($80,000 to $120,000+ annually, based on performance)
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Uniforms, vehicle access, and technology provided for field success
• Weekly sales trainings
• Ability to dispatch from home

Pay

Competitive pay with commission on jobs sold and completed, between $80,000 to $120,000+ annually, based on performance.