Service Parts Logistics Planning Manager

Key Responsibilities

• Lead development of the global service parts demand planning process, including forecasts, validation, and continuous improvement
• Implement statistical forecasting models and incorporate business intelligence (failures, installed base, lifecycle data)
• Collaborate with regional teams and commercial partners to align consensus demand plans across geographies
• Maintain forecast accuracy, bias, and key KPIs, driving corrective actions as needed
• Manage demand variability and planning strategies for long-tail and intermittent demand parts
• Own global supply planning processes to ensure alignment between supply, demand, and inventory targets at repair centers
• Drive inventory optimization strategies balancing service levels and working capital
• Develop and manage replenishment policies, safety stock strategies, and order parameters at global repair centers
• Collaborate with manufacturing, procurement, and suppliers to ensure supply continuity and responsiveness
• Lead exception management (shortages, disruptions, constraints) and mitigation plans

Qualifications

• Bachelor’s degree in Supply Chain, Operations, Engineering, Business, or related field
• 7–10+ years of experience in global demand planning, supply planning, or service parts logistics
• 1 year of experience managing global or multi-regional supply chain operations
• 1 year of experience with inventory management, forecasting, and supply planning principles
• Experience with ERP and planning systems (e.g., SAP, Oracle, Kinaxis, Blue Yonder)

Preferred Qualifications

• Master’s degree or MBA
• APICS/ASCM certification (CPIM, CSCP)
• Experience in aftermarket/service parts environments with high SKU complexity and intermittent demand
• Knowledge of installed base and failure rate forecasting methodologies
• Experience leading transformational projects
• Proven track record of driving service level improvements and inventory optimization
• Advanced analytical and problem-solving skills

Benefits

CONMED offers a wide array of benefits to fit your unique needs. Visit our Benefits Page for more information.

Pay

Competitive compensation

Schedule

Remote work