Service Operations Coordinator

Role: Service Operations Coordinator responsible for supporting branch operations in the Service Business, including booking repair orders in SAP, managing invoices, requisitioning parts, scheduling repairs, and providing administrative support. Key Responsibilities: Collaborate with management, sales, supervisors, and technicians to increase repair revenues and customer communication; monitor dispatch and technician scheduling; assist with reports, audits, and invoicing; manage fleet vehicles and office supplies; and support branch reporting and utility invoicing. Qualifications & Skills: 2+ years of customer service experience, proficient in MS Office, well-organized, strong customer service mindset, and committed to safety and quality. Ability to multitask, adapt to changing priorities, and collaborate across teams. Work Environment: Office-based with initial training in-office, transitioning to a hybrid schedule. Emphasizes a collaborative, innovative, and safety-focused culture that values employee engagement and personal development.