Service Mechanical Engineer

About the role

The Otis Service Center in Bloomfield, CT is seeking a Service Mechanical Engineer to support internal departments and North and South America field service and maintenance teams. The primary focus will be on supporting projects related to assigned elevator component expertise.

Responsibilities

• Manage moderately sized and complex projects spanning across multiple disciplines.
• Provide input to optimize department processes, improving collection of data related to engineering tasks, time allocated, and value delivered.
• Support field mechanics with troubleshooting of elevator or escalator components and systems.
• Support engineering requests from OSC departments such as supply chain, customer service, modernization, assembly, machine shop, and warehouse.
• Create engineering drawings of parts and assemblies.
• Create and update Spare Parts Leaflets (SPLs) and Technical Information Publications (TIPs).
• Investigate public incidents and perform RRCA to determine cause and corrective actions.
• Create tools, parts, and technical documents for field repair, installation, and maintenance of Otis and competitor equipment.
• Develop engineering solutions for obsolete components and new needs.
• Conduct on-site surveys and trial testing.
• Occasional travel.

Requirements

• Bachelor's degree in Mechanical Engineering with 4 years of engineering experience, or a Master's degree with 3 years of engineering experience.
• Essential strong analytical and problem-solving skills.
• Excellent organizational and time management skills.
• Self-motivated and results-driven with keen attention to detail.
• Capable of working independently and in teams, managing multiple projects.
• Utilize AI to enhance day-to-day operations.
• Knowledge of design/drafting practices, geometric dimensioning, and tolerance, materials, and processes.
• Required proficiency in Microsoft Word and Excel.
• Proficient in 3D modeling software (Creo, AutoCAD).
• Experience in manufacturing and supplier relations.
• PREFERRED experience with 3D printing.
• VALUED knowledge of elevator or escalator mechanical components and systems.

Qualifications

• Authorization to work in the U.S. now and in the future without sponsorship.

Skills

• Strong analytical and problem-solving skills.
• Excellent organizational and time management skills.
• Self-motivated and results-driven with keen attention to detail.
• Capable of working independently and in teams, managing multiple projects.
• Utilize AI to enhance day-to-day operations.
• Knowledge of design/drafting practices, geometric dimensioning, and tolerance, materials, and processes.
• Required proficiency in Microsoft Word and Excel.
• Proficient in 3D modeling software (Creo, AutoCAD).
• Experience in manufacturing and supplier relations.
• PREFERRED experience with 3D printing.
• VALUED knowledge of elevator or escalator mechanical components and systems.

Benefits

• 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security.
• Comprehensive medical, prescription drug, dental, and vision coverage.
• Three weeks of paid vacation, along with paid company holidays.
• Paid sick leave, employee assistance, and wellness incentive programs.
• Life insurance and disability coverage.
• Voluntary benefits, including options for legal, pet, home, and auto insurance.
• Tuition reimbursement program.
• Spot performance bonus opportunities.

Pay

The salary range for this role is $75,000 - $113,000. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

Schedule

Not specified.