Service Manager Trainee

About the Role

As an Orkin Service Manager, you’ll ensure top-notch service from the industry leader with nearly 125 years of expertise. You’ll balance technical acumen with soft skills like empathy and integrity to train and develop Orkin Pros, delivering unparalleled customer satisfaction that drives revenue growth. This role offers career growth, competitive benefits, and opportunities to volunteer in your community.

Responsibilities

• Lead an entire service operation upon completion of paid training
• Motivate the service team to consistently provide the world’s best service, prioritizing safety
• Conduct yourself with professionalism and integrity with customers and coworkers
• Assist with recruiting top talent for the service team
• Train and develop Orkin Pros through hands-on management and lead training meetings
• Oversee the Orkin Pro Ride-A-Long program
• Ensure customer expectations are met or exceeded through inspections, proposed courses of action, and empathetic service
• Champion innovation by supporting the team in adopting new products, services, and technology
• Monitor scheduling, routing, and inventory to drive efficiencies and productivity
• Participate in community service projects that improve your local area

Benefits

• Competitive earnings starting at $65,000 - $75,000 per year
• Company vehicle with gas card upon route assignment
• Company-provided iPhone and iPad with sales software
• Comprehensive benefits package including medical, dental, vision, maternity, and life insurance
• 401(k) plan with company match and employee stock purchase plan
• Paid vacation, holidays, and sick leave
• Employee discounts, tuition reimbursement, and dependent scholarship awards
• Industry-leading, quality, comprehensive training program

Requirements

• High School Diploma or equivalent (required)
• Valid driver’s license (required)
• Ability to obtain the appropriate pesticide license/certification if required (company paid)
• Sales experience (preferred)
• Ability to work in the field independently and interact with clients

Physical Requirements

• Safely use a ladder within the manufacturer's weight capacity
• Occasionally lift and carry up to 50 lbs.
• Safely access crawl spaces, attics, confined spaces, rooftops, etc., including climbing, balancing, stooping, kneeling, crouching, or crawling
• Wear personal protective equipment (PPE), including an OSHA-compliant respirator when required
• Willingness to work in various weather conditions

Why Orkin?

Orkin offers a career in a reliable, recession-resistant industry with growth potential. You’ll join a mission-driven team that values:

• Safety
• Professionalism
• Empathy
• Integrity
• Innovation

Ideal candidates are service-oriented, committed to building customer trust, and eager to develop as leaders while contributing to their community.