Service Manager- Quarry Operations

About the role

The Service Manager oversees and coordinates service operations within the Service Department. Key responsibilities include managing daily operations, coaching staff, managing resources, leading safety initiatives, and maintaining accurate schedules.

Responsibilities

• Manages daily operations of the service department.
• Coaches staff and manages resources to achieve company goals in employee and customer satisfaction, market share, and profitability.
• Responsible for the annual budgeting process for the service department.
• Ensures adherence to Contamination Control standards in the service department.
• Led all safety initiatives and is accountable for safety performance in the service department.
• Conferences with subordinate supervisory personnel and comprehends staff reports and records to obtain data on status of ongoing work or projects and projected completion dates.
• Maintains accurate schedule and up to date communication practices for all Service work.
• Manages Work In Process and Key Performance Indicators for work orders, processes, and personnel and assumes accountability for meeting performance goals.
• Manages Career Path and Learning Plans for departmental staff.
• Participates in on-call rotation for the service department.

Requirements

• Bachelor's degree (B.A.) from four-year college or university with 3 years' experience; or five (5) years' related experience and/or training; or equivalent combination of education and experience.
• Valid Driver's license and clean driving record.
• Knowledge and experience in budgeting and cost/revenue projections.
• Advanced knowledge of MS Excel, Word, Access, and PowerPoint.

Qualifications

• Must be able to process paperwork and utilize office equipment (including personal computer, phone, typewriter, copiers, etc.).
• Able to move around continuously throughout a warehouse.
• Work may involve moving or lifting of light to moderately heavy materials or equipment requiring physical strength and agility to withstand the strain of manual work.

Skills

• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and meet deadlines.
• Proficient in Microsoft Office Suite.

Benefits

We offer a comprehensive benefits package including health, dental, vision, life, and more.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.