Service Manager - Little Rock
About the role
Hoist & Crane Service Group is looking for an experienced industrial technician with supervisory experience. Service Managers are responsible for the management of field operations and profitability. Service Managers work with planners in scheduling, maintaining job costs, procurement, and accounting functions. They determine the financial impacts of field operations on branch performance and work with the Branch Manager to oversee Safety, Human Resources, and Recruiting duties. Service Managers also assist field operations with technical troubleshooting, tooling requirements, and parts availability when needed.
Responsibilities
- Manage field operations and profitability
- Work with planners on scheduling, job costs, procurement, and accounting functions
- Determine financial impacts of field operations on branch performance
- Oversee Safety, Human Resources, and Recruiting duties in collaboration with the Branch Manager
- Assist field operations with technical troubleshooting, tooling requirements, and parts availability
Requirements
- 5+ years of field or industrial experience
- Supervisory or management experience preferred
- Strong communication skills, written and verbal
- Proficient with computers
- Exceptional customer service skills
- Proven knowledge of mechanical and electrical systems
- Proven organizational skills
- Able to work independently and as a team
- Able to lift 50 pounds and sit or stand for long periods of time
- Must pass pre-employment drug test, background check (DISA), and submit to random and annual drug testing as required
- Must pass drug, alcohol, background, and motor vehicle checks
Benefits
- Medical, Dental, and Vision coverage
- Long and short term disability
- 401K
For over 40 years, Hoist & Crane Service Group has been a leader in the crane service industry. Safety is our top priority, and our programs have been honored in 2014, 2015, and 2016 by the National Safety Council. Our culture strives to always operate within our 5 Marks of Safety, Integrity, Respect, Effectiveness, and Legacy.