Service Manager - Huntington, WV

Position Summary

Provide prompt, dependable, high quality vehicle service to (internal & external) customers.
Ensure service department contributes an acceptable level of gross $ net profit.
Maximize productivity levels of service technicians.
Ensure service personnel are alert, well trained, and available when needed.
Review work-in-progress to ensure quality and timeliness.
Occasionally assist technicians when they are having difficulty performing service work.
Make estimates for internal and wreck repairs.
Establish procedures to initiate and forward all customers paid, warranty and internal repair orders.
Develop procedures in conjunction with the Parts Manager that ensures a smooth flow of parts to Service Technicians during jobs.

Qualifications and Job Requirements

• 2+ years progressive experience within the service department of a motor vehicle dealership.
• Prioritize knowledge and experience with sales of Harley-Davidson/Buell motorcycles, and other products sold by the dealership, or the demonstrated ability to quickly learn them.
• Experience with point-of-sale and parts & service management computer software or the ability to quickly learn due to experience with other systems.
• Current, valid motorcycle license.

Benefits

• 401K
• Paid Vacation & Holidays
• Medical, Dental, Vision, Life, Cancer, Accidental, and Disability Insurance
• Health Flexible Spending Account
• Zay Zoon Earned Access Wage
• Company Discounts
• Opportunities for growth and professional development