Service Manager Dispatcher / Low Voltage IT Service

Benefits

• Health insurance
• Paid time off
• 401(k) matching
• Competitive salary

Responsibilities

• Supervising and coordinating service technicians
• Managing client relationships
• Implementing service policies
• Ensuring customer satisfaction
• Responding to service inquiries
• Troubleshooting technical issues
• Maintaining service records

Requirements

• Experience in IT and technology (low voltage) systems
• Skills in managing teams and coordinating service technicians
• Ability to handle customer service and client relationships
• Proficiency in technical troubleshooting and problem-solving
• Strong organizational and time management skills
• Excellent verbal and written communication skills
• Experience in project management (plus)
• Experience with ConnectWise (preferred)