Service Manager Dispatcher / Low Voltage IT Service
OhmComm, Inc. · Philadelphia, PA · 3 mo ago
On-siteOTHRFull-time
Benefits
- Health insurance
- Paid time off
- 401(k) matching
- Competitive salary
Responsibilities
- Supervising and coordinating service technicians
- Managing client relationships
- Implementing service policies
- Ensuring customer satisfaction
- Responding to service inquiries
- Troubleshooting technical issues
- Maintaining service records
Requirements
- Experience in IT and technology (low voltage) systems
- Skills in managing teams and coordinating service technicians
- Ability to handle customer service and client relationships
- Proficiency in technical troubleshooting and problem-solving
- Strong organizational and time management skills
- Excellent verbal and written communication skills
- Experience in project management (plus)
- Experience with ConnectWise (preferred)