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Service Manager - Augusta, GA

The Goodyear Tire & Rubber Company · Augusta, GA · 3 days ago
AccountingFull-time

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast-paced work environment with competitive base pay and excellent training for our technician, sales, and management positions. We provide fast-track career advancement opportunities for hard-working, team players who can deliver results.

About the role

As a Service Manager, you will gain hands-on experience in one of Goodyear's auto service centers by making meaningful connections while delivering outstanding service. You will manage the service department effectively by scheduling associates, service appointments, and organizing workflow to deliver quality work on time to guests.

Responsibilities

  • Manage the service department effectively by scheduling associates, service appointments, and organizing workflow to deliver quality work on time to guests
  • Help drive and reach sales goals through guest interactions including tire and service sales
  • Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests
  • Contribute to the training and development of service department associates
  • Articulate all warranties, promotions, and advertisements
  • Utilize tools provided to make recommendations to guests based on manufacturing guidelines
  • Maintain a clean and safe work and guest area
  • Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting (consumer tires and wheels), standing, bending, and squatting

Requirements

  • Minimum 1 year of previous Automotive Service management experience
  • Valid driver’s license
  • Must be at least 18 years of age
  • Legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications

  • Previous automotive service sales experience
  • Previous automotive service experience

Skills

  • Strong work ethic; independently motivated to produce results with limited influence from others
  • Hard worker who demonstrates responsibility, dependability, conscientiousness, communication, and teamwork
  • Ability to review, analyze, and interpret information, identify problems, and make decisions
  • Ability to read, understand, and follow procedures and guidelines
  • Commitment to following established safety policies and procedures

Schedule

Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays.

Benefits

  • Comprehensive benefit package including medical plans and 401(k)
  • Certification reimbursement
  • Paid vacations

Locations: Akron OH (Summit Mall), Cuyahoga Falls OH, Tallmadge OH, Portage Lakes OH, Barberton OH, Stow OH, Norton OH, Green OH, Kent OH, Wadsworth OH, Hudson OH, Streetsboro OH, Ravenna OH, North Canton OH, Macedonia OH, Twinsburg OH.

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