Service Manager

Responsibilities

• Drive sales, steps of service, and guest satisfaction
• In conjunction with all management, enforce compliance with all employment policies and oversee cleanliness of restaurant and safety of guests at all times
• Provide or direct all Front of House training
• Manage performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
• Manage liquor orders and control liquor costs
• Enforce applicable liquor laws and Responsible Alcohol Service guidelines
• Assist with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones
• Review applications, interview, and hire or recommend the hiring of Front of House employees
• Direct work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
• Create a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
• Understand, manage, and practice safe food handling procedures

Requirements

We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to:

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
• Adoption Assistance
• Short-Term and Long-Term Disability
• Life, Accident and Critical Illness Insurance
• ID Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• 401(k) Retirement Plan
• Flexible Spending Accounts
• Tuition Reimbursements up to $5,250 per year
• Monthly Profit-Sharing Program
• Quarterly Restricted Stock Units Program

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.