Service Manager

Responsibilities

• Driving sales, steps of service, and guest satisfaction
• In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
• Providing or directing all Front of House training
• Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
• Managing liquor orders and controlling liquor costs
• Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
• Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones
• Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees
• Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
• Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
• Understanding, managing, and practicing safe food handling procedures

Qualifications

• A passion for people and providing a legendary guest experience
• Experience in a leadership role within the restaurant industry
• Strong communication and interpersonal skills
• Ability to manage multiple priorities and handle stressful situations
• Knowledge of food safety regulations and practices
• Proficiency in Microsoft Office Suite

Benefits

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Paid vacation, parental, donor, bereavement, and 100% paid maternity leave
• Adoption Assistance
• Short-Term and Long-Term Disability
• Life, accident, and critical illness insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• 401(k) Retirement Plan
• Flexible Spending Accounts
• Tuition Reimbursements up to $5,250 per year
• Monthly Profit-Sharing Program
• Quarterly Restricted Stock Units Program
• Many opportunities to support your community
• Annual holiday bonus

Pay

Total cash compensation ranges from (insert$) to (insert$) annually based on store performance and base salary of (insert$).

Schedule

Flexible work schedules are offered.