Service Manager

Benefits

Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below!

About the Role

This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers.

Responsibilities

• Monitoring branch scheduling and ensuring pest tech routes are successfully completed
• Ensuring regulatory compliance and safety standards are met or exceeded
• Responding to customer concerns, including resolving cancellation requests
• Inspecting and evaluating the performance of Pest Technicians
• Maintaining inventory levels of pest control products
• Facilitating continual training of local sales and service teams

Requirements

• An associate’s degree (a four-year degree is highly desirable)
• Must possess a valid driver's license from state of residence
• One to two years of related experience is very helpful, but not required
• Willingness to relocate is highly desirable
• You are able to effectively lead and motivate others
• You have strong communications skills – impersonal, written, presenting
• You are good at problem-solving and coming up with practical solutions
• You are able to build rapport easily and establish trust with customers and employees
• You are detailed-oriented and understand the importance of safety
• You have a good aptitude for basic/intermediate math—necessary for doing calculations related to sales and service

Qualifications

• Associate’s degree (a four-year degree is highly desirable)
• Must possess a valid driver's license from state of residence
• One to two years of related experience is very helpful, but not required
• Willingness to relocate is highly desirable
• Effective leadership and motivation skills
• Strong communications skills (written and verbal)
• Problem-solving and solution-finding abilities
• Ability to build rapport and establish trust
• Detailed orientation and understanding of safety
• Aptitude for basic/intermediate math

Skills

• Leadership
• Communication
• Safety awareness
• Problem-solving
• Customer service
• Mathematics

Benefits

In addition to being part of an iconic brand with a rich 85-year history, here are some other highlights of what you would receive as a member of the Terminix Team:

• Comprehensive training and licensure, all paid by the company
• Company vehicle, gas card, cell phone, and laptop
• Highly competitive compensation
• Opportunities for advancement and career growth
• Medical, dental, and vision coverage + discounts on Terminix brands
• Short/long-term Disability and Life Insurance
• Paid time off

Pay

Details about pay will be provided during the interview process.

Schedule

Details about the schedule will be provided during the interview process.