Service Manager

About the role

The role of Service Manager at Terminix involves leading and motivating Pest Technician Teams to deliver outstanding pest control services to valued customers. This role plays a key leadership role in local Terminix branches.

Responsibilities

• Monitoring branch scheduling and ensuring pest tech routes are successfully completed
• Ensuring regulatory compliance and safety standards are met or exceeded
• Responding to customer concerns, including resolving cancellation requests
• Inspecting and evaluating the performance of Pest Technicians
• Maintaining inventory levels of pest control products
• Facilitating continual training of local sales and service teams

Requirements

• An associate’s degree (a four-year degree is highly desirable)
• Valid driver's license from state of residence
• One to two years of related experience (helpful but not required)
• A willingness to relocate is highly desirable
• Ability to effectively lead and motivate others
• Strong communications skills (both written and oral)
• Good problem-solving and solution-finding abilities
• Ability to build rapport and establish trust with customers and employees
• Detailed orientation and understanding of safety
• A good aptitude for basic/intermediate math

Qualifications

• Associate’s degree (or higher preferred)
• Valid driver’s license
• One to two years of related experience
• Willingness to relocate
• Effective leadership and motivational skills
• Strong communication skills
• Problem-solving and solution-finding abilities
• Ability to build rapport and establish trust
• Detailed orientation and understanding of safety
• Aptitude for basic/intermediate math

Skills

• Leadership
• Communication
• Safety awareness
• Customer service
• Mathematics

Benefits

Comprehensive training and licensure, all paid by the company
Company vehicle, gas card, cell phone, and laptop
Highly competitive compensation
Opportunities for advancement and career growth
Medical, dental, and vision coverage plus discounts on Terminix brands
Short/long-term Disability and Life Insurance
Paid time off
Professional and personal growth opportunities
Training and development programs
Tuition reimbursement benefits (for Full-Time Colleagues)
Health and wellness benefits
401(k) retirement plan with company-matching contributions
Work-life balance with vacation days, sick days, company-paid holidays, and floating holidays
Flexible work arrangements

Pay

Pay Range Yearly: $57,000.00 - $92,000.00

Schedule

Full-time positions start on day 1 with benefits starting on day 1.