Service Manager

About The Role

As our Shop Service Manager, you’ll oversee the 24/7 maintenance operations of a busy diesel truck repair shop. You’ll manage a team of skilled technicians, ensure compliance with safety and regulatory standards, and deliver superior service to our customers—all while fostering a positive, productive, and safe workplace.

Responsibilities

• Lead, coach, and support shop staff with TCI’s Core Values at the forefront.
• Oversee preventative maintenance, repairs, and fleet needs.
• Ensure compliance with DOT, OSHA, and company safety requirements.
• Build strong relationships with customers and address service concerns.
• Recruit, train, and mentor top talent.
• Manage budgets, costs, and operational productivity.
• Conduct regular safety and shop meetings.

Qualifications

• 10+ years diesel technician experience a plus.
• 5+ years shop management experience.
• Strong leadership, communication, and customer service skills.
• Familiar with DOT & OSHA regulations.
• Bilingual (Spanish or other languages) a plus.
• Proficient computer skills.

Pay

Salary: $80,000 to $90,000 (based on experience)

Benefits

• Quarterly Incentives
• A supportive, family-like work environment where you can grow.

When you join TCI, you’re not just taking a job—you’re becoming part of a trusted team with a 45-year legacy of excellence in the transportation industry. Since 1978, TCI Transportation has been dedicated to serving our clients with integrity, passion, and ingenuity.