Service Manager
Rollins, Inc. · Greater Hartford · 1 mo ago
Management$65k/yrFull-time
Responsibilities
- Lead and mentor a group of front line colleagues
- Provide highly skilled “hands-on" management
- Train and develop technicians
- Monitor scheduling and routing to drive efficiencies and productivity
- Schedule client services and route service technicians
- Motivate the service team to provide high-quality customer and technical services
- Guide service technicians in resolving client issues and concerns
- Ensure that customer expectations are met
- Perform quality site inspections
- Review and submit all service-related documents and reporting
- Assist with interviewing and selecting service technicians and trainees
- Maintain inventory of equipment and supplies
- Multi-task within a fast-paced environment
Qualifications
- At least 3 years of SUPERVISORY or management of direct and indirect reports in a service-based industry (i.e. package delivery, beverage, uniform, or vending services; pest control, lawn care or construction)
- Other types of management experience may be considered
- Creative thinker with an emphasis on building teams and long term, profitable relationships
Pay
$65,000.00 - $65,000.00 per year PLUS Bonus Plan